Client Support Community Server Status Contact Us Client Login
Email Hosting Website Hosting Reseller Hosting VPS Hosting Dedicated Servers
    Join our Community      Check your private messages       Profile       Search       FAQ       Memberlist       Log in

[05/09/08] Mars unavailable

  
Post new topic   Reply to topic    NetHosted Community Index -> Technical Announcements
NetHosted - Andrew Reply with quote
 NetHosted Staff

 

 Joined: 22 Mar 2004
 Posts: 5684
 
PostPosted: Fri Sep 05, 2008 9:08 am    Post subject: [05/09/08] Mars unavailable
 
Hi,

Mars is currently unavailable due to network/power problems at the datacentre. We will update you as soon as we know more.

Thanks,

Andrew
_________________
| Andrew Bassett
| Managing Director, NetHosted Ltd.
| Resellers, take a look at overselling !
| Members, tell us what you think  of NetHosted!
Back to top
View user's profile Send private message
NetHosted - Andrew Reply with quote
 NetHosted Staff

 

 Joined: 22 Mar 2004
 Posts: 5684
 
PostPosted: Fri Sep 05, 2008 9:26 am    Post subject:
 
Hi,

We understand this is a secondary PSU failure on a border router in the datacentres network. Network engineers are on site and there is an estimated 15 minute period before service is resumed.

Apologies for any inconvenience caused by this.

Thanks,

Andrew
_________________
| Andrew Bassett
| Managing Director, NetHosted Ltd.
| Resellers, take a look at overselling !
| Members, tell us what you think  of NetHosted!
Back to top
View user's profile Send private message
NetHosted - Andrew Reply with quote
 NetHosted Staff

 

 Joined: 22 Mar 2004
 Posts: 5684
 
PostPosted: Fri Sep 05, 2008 9:32 am    Post subject:
 
Hi,

Mars is now back online. We have requested a full report from the data centre once they've completed their internal investigation in to this downtime.

Once again please accept our apologies for any inconvenience caused by this unexpected network downtime.

Thanks,

Andrew
_________________
| Andrew Bassett
| Managing Director, NetHosted Ltd.
| Resellers, take a look at overselling !
| Members, tell us what you think  of NetHosted!
Back to top
View user's profile Send private message
Post new topic   Reply to topic    NetHosted Community Index -> Technical Announcements
Page 1 of 1

User Permissions
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You can download files in this forum

 
Jump to: