Bandwidth useage

NetHosted Customer Joined: 14 Nov 2009 Posts: 47

I'm a bit of a website newbie (as I'm sure you've noticed). I just happened to check my AWstats this morning to find I'd used over 2Gb

This seems to have happened overnight (although I may be reading the stats wrongly), have you any idea why - hardly anyone visits my site normally 10 - 50 per day maybe. Thanks.

NetHosted Staff Joined: 22 Mar 2004 Posts: 6461

Nicola,

Looking over the logs you seem to have experienced a redirect loop somewhere on your blog last night from 00:11 until 09:10 this morning. This is what has used your bandwidth. I can't reproduce this at all when loading your blog so it's not clear what has triggered this, it's likely to be a WordPress bug with one of your plugins.

Thanks,

Andrew

NetHosted Customer Joined: 14 Nov 2009 Posts: 47

The only widget I changed was on yesterday afternoon when I put an RSS widget thingy on the layout - sorry not technically aware of its real name nor what it did - although it seems it may have been the casue? But I didn't alter this at 00:11 but I did just take it off this morning (after seeing the logs) as except for the new post it was the only change I could think of.

I'm sorry to be such a problem! Do you think this was to blame?

NetHosted Staff Joined: 22 Mar 2004 Posts: 6461

Nicola,

I believe this is the candidate

It makes sense really, no problems before this morning. You add the new module and then this happens and only stops when you remove it.

Andrew

NetHosted Customer Joined: 14 Nov 2009 Posts: 47

Has it stopped then?

Lucky I checked then, sorry to have caused more trouble! I was actually going to try and find out how the best way to back up the WordPress blog as I'd read someone's post about being hacked. Also I'd read something about 'child themes' and thought I might have a go (fair warning

) but thought - back up first!

Could you advise the best/easiest way to back up the website and/or blog?

NetHosted Staff Joined: 22 Mar 2004 Posts: 6461

Yes it stopped at 09:10 this morning!

The best way to backup your whole site is to login to cPanel and use the Backup Wizard tool.

Thanks,

Andrew

NetHosted Customer Joined: 14 Nov 2009 Posts: 47

I thought so, I'd looked at it before but this line 'You cannot restore Full Backups through your cPanel interface' confused me. What good is it then? Should I do a Full or Partial or both? Sorry to be really dumb.

NetHosted Staff Joined: 22 Mar 2004 Posts: 6461

Hi,

I'd recommend a full backup. You can't restore them, but we certainly can

Andrew

NetHosted Customer Joined: 14 Nov 2009 Posts: 47

Next really silly question, what do the backup destinations mean? If I choose 'home directory' does that save it to your servers and if so how do I get it onto my hard-drive or don't I want to?

NetHosted Staff Joined: 24 Jun 2005 Posts: 720

Hi,

Home directory saves it to the server yes, you can then download this via cPanel file manager or FTP to your computer. We recommend that you always keep a backup of your sites, we do keep comprehensive backups ourselves but it can never do any harm. The backup file will have the time and date in the filename so you should be able to spot it.

Regards,

Darryl

NetHosted Customer Joined: 14 Nov 2009 Posts: 47

Thanks again.

NetHosted Staff Joined: 22 Mar 2004 Posts: 6461

No problem, glad to help!

Andrew

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