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carlos.poon Reply with quote
 NetHosted Customer

 

 Joined: 20 Sep 2004
 Posts: 88
 Location: London, UK

PostPosted: Thu Mar 03, 2005 10:14 am    Post subject: board support suggestions
 
Maybe there could be a Newbie FAQ guide containing all the common questions that have come up time & again in the forums.

or

We could use stickies, so for example in the "FTP/MySQL Support" category there could be a sticky containing all the Question & Answers to all the common problems, nicely cleaned up & put in clear English.

I would love to see a few screenshots of cPanel etc... explaing how to do this & that. The ability to post small screen shots by Nethosted staff would be good I think.

Any comments?

Regards,

Carlos
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rhinoian Reply with quote
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 Joined: 25 Nov 2004
 Posts: 631
 Location: Manchester

PostPosted: Thu Mar 03, 2005 10:20 am    Post subject: Re: board support suggestions
 
carlos.poon wrote:
The ability to post small screen shots by Nethosted staff would be good I think


Do we really want to see what they look like? There might be small children that use this forum that are easily scared.
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NetHosted - Andrew Reply with quote
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 Joined: 22 Mar 2004
 Posts: 5625
 

PostPosted: Thu Mar 03, 2005 10:27 am    Post subject:
 
By NH staff not of NH staff

The attachment mod is broken (pipe down Mike T ) and I'm going to fix it promise.

I agree, a knowledgebase/FAQ type section would be good I do answer a lot of similar questions via tickets and here!

Andrew

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Last edited by NetHosted - Andrew on Thu Mar 03, 2005 10:57 am; edited 1 time in total
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Mike T Reply with quote
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 Joined: 26 Apr 2004
 Posts: 453
 Location: Loughborough

PostPosted: Thu Mar 03, 2005 10:40 am    Post subject:
 
NetHosted - Andrew wrote:
The attachment mod is broken (pipe down Mike T and I'm going to fix it promise.


Guess what I was just about to say ^^.

You should also have a "how to transfer domain name" guide, since that seems to be a recurring issue
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rhinoian Reply with quote
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 Joined: 25 Nov 2004
 Posts: 631
 Location: Manchester

PostPosted: Thu Mar 03, 2005 12:17 pm    Post subject:
 
NetHosted - Andrew wrote:
By NH staff not of NH staff


Oops, my mistake, I must be going a bit blind. Perhaps you should make them large screen shots rather than small.

I'm sure you are all lovely people. I got a body double for my website photo, They're quite cheap these days.
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NetHosted - Andrew Reply with quote
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 Joined: 22 Mar 2004
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PostPosted: Thu Mar 03, 2005 12:33 pm    Post subject:
 


Andrew

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NetHosted - Andrew Reply with quote
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PostPosted: Sun Mar 20, 2005 4:25 pm    Post subject:
 
Mike T wrote:
NetHosted - Andrew wrote:
The attachment mod is broken (pipe down Mike T and I'm going to fix it promise.


Guess what I was just about to say ^^.


Fixed now only issue is why it doesn't refresh when you've made a post!

Andrew

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| Managing Director, NetHosted Ltd.
| Resellers, take a look at overselling !
| Members, tell us what you think  of NetHosted!
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