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| carlos.poon |
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NetHosted Customer

Joined: 20 Sep 2004 Posts: 88 Location: London, UK
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Posted: Thu Mar 03, 2005 10:14 am Post subject: board support suggestions |
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Maybe there could be a Newbie FAQ guide containing all the common questions that have come up time & again in the forums.
or
We could use stickies, so for example in the "FTP/MySQL Support" category there could be a sticky containing all the Question & Answers to all the common problems, nicely cleaned up & put in clear English.
I would love to see a few screenshots of cPanel etc... explaing how to do this & that. The ability to post small screen shots by Nethosted staff would be good I think.
Any comments?
Regards,
Carlos  |
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| rhinoian |
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Community Liason

Joined: 25 Nov 2004 Posts: 631 Location: Manchester
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Posted: Thu Mar 03, 2005 10:20 am Post subject: Re: board support suggestions |
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| carlos.poon wrote: | | The ability to post small screen shots by Nethosted staff would be good I think |
Do we really want to see what they look like? There might be small children that use this forum that are easily scared.  |
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| NetHosted - Andrew |
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NetHosted Staff

Joined: 22 Mar 2004 Posts: 5625
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Posted: Thu Mar 03, 2005 10:27 am Post subject: |
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By NH staff not of NH staff
The attachment mod is broken (pipe down Mike T ) and I'm going to fix it promise.
I agree, a knowledgebase/FAQ type section would be good I do answer a lot of similar questions via tickets and here!
Andrew _________________ | Andrew Bassett
| Managing Director, NetHosted Ltd.
| Resellers, take a look at overselling !
| Members, tell us what you think of NetHosted!
Last edited by NetHosted - Andrew on Thu Mar 03, 2005 10:57 am; edited 1 time in total |
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| Mike T |
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Community Liason

Joined: 26 Apr 2004 Posts: 453 Location: Loughborough
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Posted: Thu Mar 03, 2005 10:40 am Post subject: |
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| NetHosted - Andrew wrote: | The attachment mod is broken (pipe down Mike T and I'm going to fix it promise. |
Guess what I was just about to say ^^.
You should also have a "how to transfer domain name" guide, since that seems to be a recurring issue  |
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| rhinoian |
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Community Liason

Joined: 25 Nov 2004 Posts: 631 Location: Manchester
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Posted: Thu Mar 03, 2005 12:17 pm Post subject: |
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| NetHosted - Andrew wrote: | | By NH staff not of NH staff |
Oops, my mistake, I must be going a bit blind. Perhaps you should make them large screen shots rather than small.
I'm sure you are all lovely people. I got a body double for my website photo, They're quite cheap these days.  |
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| NetHosted - Andrew |
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NetHosted Staff

Joined: 22 Mar 2004 Posts: 5625
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Posted: Thu Mar 03, 2005 12:33 pm Post subject: |
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Andrew _________________ | Andrew Bassett
| Managing Director, NetHosted Ltd.
| Resellers, take a look at overselling !
| Members, tell us what you think of NetHosted! |
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| NetHosted - Andrew |
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NetHosted Staff

Joined: 22 Mar 2004 Posts: 5625
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Posted: Sun Mar 20, 2005 4:25 pm Post subject: |
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| Mike T wrote: | | NetHosted - Andrew wrote: | The attachment mod is broken (pipe down Mike T and I'm going to fix it promise. |
Guess what I was just about to say ^^. |
Fixed now only issue is why it doesn't refresh when you've made a post!
Andrew _________________ | Andrew Bassett
| Managing Director, NetHosted Ltd.
| Resellers, take a look at overselling !
| Members, tell us what you think of NetHosted! |
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