| Darren |
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NetHosted Customer
Joined: 30 Jan 2005
Posts: 74
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 Posted: Mon Mar 28, 2005 10:34 pm Post subject: Downgrade possible? |
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As you may have noticed my domain has been pretty much been inactive and i am using no resources. Is it possible for me to downgrade my account until my site gets more active? As this saves me a little aswell as im shelling out £25 a month and not using anything.
Thanks in advance |
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
Posts: 5684
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| Posted: Tue Mar 29, 2005 1:56 am Post subject: |
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Yes it us, a package downgrade costs £5 one off.
Andrew
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| Darren |
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NetHosted Customer
Joined: 30 Jan 2005
Posts: 74
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| Posted: Tue Mar 29, 2005 12:10 pm Post subject: |
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| Aww, well i didnt know that, is it free to upgrade it again though? if i downgrade to the £15 a month reseller now will i be charged that amound + the £5 fee on my billing date which is in a few days. |
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
Posts: 5684
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| Posted: Tue Mar 29, 2005 12:12 pm Post subject: |
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Yes you will, shall I go ahead and downgrade you?
Andrew
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| Darren |
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NetHosted Customer
Joined: 30 Jan 2005
Posts: 74
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| Posted: Tue Mar 29, 2005 12:20 pm Post subject: |
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| to the 15 pound reseller please for now. I should really cancel as im just simply not using it at the moment, but its too much hassle. |
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
Posts: 5684
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| Posted: Tue Mar 29, 2005 1:29 pm Post subject: |
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FYI you account was successfully downgraded, I changed your payment to £20 for next month then I'll downgrade it fully to £15. WorldPay is a bit strange about adjusting payments. Let me know if you get charged too much next payment and I'll refund you.
Andrew
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| Andrew Bassett
| Managing Director, NetHosted Ltd.
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| Darren |
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NetHosted Customer
Joined: 30 Jan 2005
Posts: 74
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| Posted: Tue Mar 29, 2005 7:49 pm Post subject: |
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| ok, thanks andrew |
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| Darren |
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NetHosted Customer
Joined: 30 Jan 2005
Posts: 74
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| Posted: Fri Apr 08, 2005 12:38 pm Post subject: |
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| Update on this, just thought i would let you know that i was billed £25. |
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
Posts: 5684
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| Posted: Fri Apr 08, 2005 5:34 pm Post subject: |
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Ok I'll process you a refund for the difference.
Andrew
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| Andrew Bassett
| Managing Director, NetHosted Ltd.
| Resellers, take a look at overselling !
| Members, tell us what you think of NetHosted! |
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