| Benalto |
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NetHosted Customer
Joined: 22 May 2004
Posts: 61
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 Posted: Mon Feb 27, 2006 7:33 pm Post subject: Email issues - bizarre |
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Hi Andrew & Co -
Okay, this problem is strange. I am not getting any emails from my friends that contain attachments. I have not done anything server side at all, and have tested this by sending myself emails with my hotmail account and checking them with Squirrelmail, not my email client - and nothing shows up. Any help would be appreciated! |
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
Posts: 5684
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| Posted: Mon Feb 27, 2006 8:39 pm Post subject: |
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Are you email accounts nearing their storage limits?
Andrew
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| Benalto |
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NetHosted Customer
Joined: 22 May 2004
Posts: 61
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| Posted: Mon Feb 27, 2006 8:45 pm Post subject: |
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Nope. I've tested two of my personal accounts, here's their storage/quota:
jason (at benalto) usage: 12.04 Meg quota: 100.00 Meg
jason (at thefirstpunic) usage: 0.14 Meg quota: 100.00 Meg
I still have over 600 megs of disk space left as well.
Is there a 'mail log' I could go into and see what happened to messages from a specific address or something? |
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
Posts: 5684
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| Posted: Mon Feb 27, 2006 9:00 pm Post subject: |
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Firstly can you confirm for me you can't see the attachments in a different webmail interface.
Andrew
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| Benalto |
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NetHosted Customer
Joined: 22 May 2004
Posts: 61
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| Posted: Mon Feb 27, 2006 9:45 pm Post subject: |
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Sure.
I just sent myself 2 messages via my hotmail address, one with an attachment, one without. The one without came through in Squirrel, Horde, and NeoMail....the one with the attachment (which was sent first) did not show up in any. |
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
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| Posted: Mon Feb 27, 2006 9:51 pm Post subject: |
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What attachment type are you trying to send. A .exe file will be rejected.
Andrew
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| Benalto |
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NetHosted Customer
Joined: 22 May 2004
Posts: 61
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| Posted: Mon Feb 27, 2006 9:56 pm Post subject: |
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| AHHHHHHHHH it was a zip file that wouldn't go through. I tried a zip and a tiff and the tiff went through. Not the zip. Why!? |
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| Benalto |
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NetHosted Customer
Joined: 22 May 2004
Posts: 61
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| Posted: Mon Feb 27, 2006 9:58 pm Post subject: |
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Wait..bizarre number #2 - my tif file came through..it was 18 megs now it's 1.7 kb and completely unreadable.
Something is happening to the attachments! |
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
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| Posted: Mon Feb 27, 2006 10:05 pm Post subject: |
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The messages in the logs look like this:
2006-02-27 21:55:47 1FDqLI-0007pD-BJ => /dev/null <jason <at> benalto.com> R=central_filter T=**bypassed**
But that coud be in reference to the attachments that are not allowed. I've restarted exim just in case it's a glitch there.
Andrew
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
Posts: 5684
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| Posted: Mon Feb 27, 2006 10:27 pm Post subject: |
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I just sent a 0.5MB .conf attachment to an address on Pluto and it came through fine.
Andrew
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| Benalto |
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NetHosted Customer
Joined: 22 May 2004
Posts: 61
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| Posted: Mon Feb 27, 2006 10:39 pm Post subject: |
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Really?? I never got a .conf file.
Nor did a zip file, when i re-tried just now.
Damn. |
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
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| Posted: Mon Feb 27, 2006 10:48 pm Post subject: |
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| Benalto wrote: | Really?? I never got a .conf file.
Nor did a zip file, when i re-tried just now.
Damn. |
No, I mean I sent it to an address I have on Pluto and it came through fine.
Andrew
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| Benalto |
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NetHosted Customer
Joined: 22 May 2004
Posts: 61
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| Posted: Tue Feb 28, 2006 1:15 am Post subject: |
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| Okay, now my smtp isn't working whatsoever!?!? I even tried deleting and then adding the account fresh. |
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
Posts: 5684
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| Posted: Tue Feb 28, 2006 11:20 am Post subject: |
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| Benalto wrote: | | Okay, now my smtp isn't working whatsoever!?!? I even tried deleting and then adding the account fresh. |
Please can you submit a ticket so I can test it out with your mailbox details.
Andrew
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