| Harry R |
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NetHosted Customer
Joined: 13 Aug 2005
Posts: 11
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 Posted: Mon Apr 03, 2006 9:55 am Post subject: email rejecting my password |
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When I try to check my mail I keep getting told that the server has rejected my password and asked to re-enter it.
Webmail usually grinds to a halt or fails to log in. When I have managed to get in with webmail, it reveals various emails that I haven't managed to download, but a test email I sent to myself and seemed to go off OK hasn't come through.
I'm going on holiday tomorrow for three weeks and really need to know I can use webmail.
I haven't changed any settings or anything. Please tell me this is just a temporary glitch on your servers and will sort itself out...
Harry
heracliteanfire.net |
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
Posts: 5684
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| Posted: Mon Apr 03, 2006 9:59 am Post subject: |
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Hi,
There is no glitch on our servers, the load is low on all shared servers and webmail should be operating fine.
Can you send in a ticket with a username/pass I can try. Are you behind a proxy?
Andrew
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| Andrew Bassett
| Managing Director, NetHosted Ltd.
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| Harry R |
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NetHosted Customer
Joined: 13 Aug 2005
Posts: 11
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| Posted: Mon Apr 03, 2006 10:04 am Post subject: |
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| I'm not entirely sure what behind a proxy means, but no, I don't think so. I'll post a ticket. |
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