| bogl |
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NetHosted Customer
Joined: 27 Apr 2005
Posts: 20
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 Posted: Wed Apr 27, 2005 7:39 pm Post subject: Failing to configure email... |
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Hi,
All is well with my shiny new account...except for email! It seemingly refuses to work, with server timeouts on test@tcfsellyoak.org.uk & tcfsell@tcfsellyoak.org.uk.
I can't see any stupid mistakes I'm making, so could you check that email is properly configured for that account please?
Thanks,
bogl |
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
Posts: 5684
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| Posted: Wed Apr 27, 2005 7:58 pm Post subject: |
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Hi,
It times out when you try and do what? Can you give me more details please 
Andrew
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| bogl |
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NetHosted Customer
Joined: 27 Apr 2005
Posts: 20
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| Posted: Wed Apr 27, 2005 8:17 pm Post subject: |
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| Check email - I have sent some & checked it via webmail but can't download. |
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
Posts: 5684
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| Posted: Wed Apr 27, 2005 8:47 pm Post subject: |
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What details are you using?
pop server should be mail.yourdomain.com and login details tcfsell+tcfsellyoak.org.uk you wont be able to connect to test+ as you haven't created that mailbox.
Andrew
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| Andrew Bassett
| Managing Director, NetHosted Ltd.
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| bogl |
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NetHosted Customer
Joined: 27 Apr 2005
Posts: 20
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| Posted: Wed Apr 27, 2005 10:49 pm Post subject: |
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I'm using mail.tcfsellyoak.org.uk for pop3 & test+tcfsellyoak.org.uk because according to control panel I *have* configured it.
http://tcfsellyoak.org.uk/images/Screenshot.png
tcfsell times out too on pop3 check.
Perhaps I am doing summat daft, but I don't know what!
bogl |
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
Posts: 5684
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| Posted: Wed Apr 27, 2005 11:11 pm Post subject: |
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I just setup a test mailbox and had no problems collecting an email I sent to it via Mail (a Mac email program).
Do you have a firewall?
Andrew
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| Andrew Bassett
| Managing Director, NetHosted Ltd.
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| bogl |
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NetHosted Customer
Joined: 27 Apr 2005
Posts: 20
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| Posted: Thu Apr 28, 2005 5:16 am Post subject: |
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| That cracked it...it would appear that pop3 mail & my ISP's proxy server do not get on. Exclude my domain from being accessed via the proxy and all is peachy. Thanks for your help, prompt & helpful service even though the night (when do you sleep?) ! |
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
Posts: 5684
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| Posted: Thu Apr 28, 2005 10:09 am Post subject: |
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What's this sleep you talk of? 
Glad it's all working for you!
Andrew
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| Andrew Bassett
| Managing Director, NetHosted Ltd.
| Resellers, take a look at overselling !
| Members, tell us what you think of NetHosted! |
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