| Steve |
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NetHosted Customer
Joined: 14 Oct 2005
Posts: 17
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 Posted: Fri Oct 14, 2005 9:11 am Post subject: Free domain |
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Your plus plan package offers a free domain. Instead of a new domain, could this be used to renew a domain that I transfer to you i.e. could I effectively get it renewed for free when taking up this package?
Cheers, Steve. |
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
Posts: 5684
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| Posted: Fri Oct 14, 2005 10:24 am Post subject: |
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Steve,
Thanks for your interest in NetHosted. Yes, I'm happy to do that for you.
Let me know if you have any other questions,
Andrew
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| Andrew Bassett
| Managing Director, NetHosted Ltd.
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| Steve |
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NetHosted Customer
Joined: 14 Oct 2005
Posts: 17
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| Posted: Fri Oct 14, 2005 10:28 am Post subject: |
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Cool - one more question.
My domain agent is my current hosting provider. Should I ask them to make you the domain agent or do I have to go to Nominet to change the domain details? |
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
Posts: 5684
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| Posted: Fri Oct 14, 2005 10:33 am Post subject: |
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You have to have the IPStag on a .co.uk changed to ours which is NETHOSTED.
However please bear in mind .co.uk domains aren't part of our free domain offer as they have a minimum registration period of two years, this therefore means the extension to transfers I offered above would also not apply also.
Andrew
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| Andrew Bassett
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Last edited by NetHosted - Andrew on Thu Feb 07, 2008 2:33 pm; edited 1 time in total |
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| Steve |
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NetHosted Customer
Joined: 14 Oct 2005
Posts: 17
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| Posted: Fri Oct 14, 2005 11:23 am Post subject: |
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| Who will change the tag? My previous hosting co. or Nominet? |
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
Posts: 5684
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| Posted: Fri Oct 14, 2005 11:33 am Post subject: |
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Your previous company, or Nominet if they have gone AWOL.
Andrew
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| Andrew Bassett
| Managing Director, NetHosted Ltd.
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| Steve |
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NetHosted Customer
Joined: 14 Oct 2005
Posts: 17
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| Posted: Mon Oct 17, 2005 8:32 pm Post subject: |
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| Got an e-mail on Friday saying I'd get another with more info within 24 hours. It's now Monday....... |
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
Posts: 5684
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| Posted: Mon Oct 17, 2005 9:03 pm Post subject: |
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Oh dear, who are you dealing with at the moment?
Andrew
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| Andrew Bassett
| Managing Director, NetHosted Ltd.
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| Steve |
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NetHosted Customer
Joined: 14 Oct 2005
Posts: 17
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| Posted: Tue Oct 18, 2005 2:11 pm Post subject: |
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| No-one, it was an automated mail sent after I ordered hosting from the website. |
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| MartinL |
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NetHosted Customer
Joined: 02 Jul 2005
Posts: 54
Location: West Sussex
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| Steve |
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NetHosted Customer
Joined: 14 Oct 2005
Posts: 17
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| Posted: Wed Oct 19, 2005 4:05 pm Post subject: |
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| Ah yes I did. Sorry for the ambiguity. |
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
Posts: 5684
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| Posted: Wed Oct 19, 2005 4:09 pm Post subject: |
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Steve, I'm sorry I had no idea! I assumed you were getting details changed on your domain by another company.
Can you please submit a ticket with your account details and what you want us to do and I'll get onto it now.
Andrew
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| Andrew Bassett
| Managing Director, NetHosted Ltd.
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| Steve |
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NetHosted Customer
Joined: 14 Oct 2005
Posts: 17
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| Posted: Wed Oct 19, 2005 4:14 pm Post subject: |
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| I haven't been given any account details yet. I ordered hosting on Friday and got back an e-mail immediately just confirming the order and that it would be processed shortly and I would hear back within 24hrs. I have since heard nothing. The domain to be used was steve-marshall.co.uk if that helps. |
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
Posts: 5684
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| Posted: Wed Oct 19, 2005 4:16 pm Post subject: |
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I personally installed your account minutes after we received notification of it. I'll resend your welcome email now, let me know if you still haven't got it in a few minutes time.
Andrew
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| Andrew Bassett
| Managing Director, NetHosted Ltd.
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
Posts: 5684
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| Posted: Wed Oct 19, 2005 4:20 pm Post subject: |
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I've also now resent the invoice for the domain transfer.
Andrew
_________________
| Andrew Bassett
| Managing Director, NetHosted Ltd.
| Resellers, take a look at overselling !
| Members, tell us what you think of NetHosted! |
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