FTP client

NetHosted Customer Joined: 24 May 2006 Posts: 54

I am hoping someone can throw some light on the following problem I am having....
I have been using an FTP client (WinSCP Version 3.8.2 http://winscp.net/)

for a while now - and have found it to be really quite useful - particularly a synchronise function - which I found very good....- until last week...
Suddenly it stopped working - it attempts to connect - then fails with a timeout error - I cannot remember doing anything that might have affected it - and stopped it working - anyway - I downloaded a later version of the program (Ver 4.03) - which will connnect - but will not sustain the connection while transferring data...so neither program is working correctly at the moment...
The main difference that I can see between the versions - is that the earlier version uses SFTP - the later version uses FTP...

I have tried finding answers at the winscp forum - with no joy as yet - so then I thought there might be someone here with some ideas to add...?
Question here is - could I have inadvertantly "adjusted" something in CPanel - that would cause any of this ?

- or are there any other settings I need to check / change ? in relation to FTP ?
I await the collective wisdom of the folks here ?

Have also tried a few other FTP clients (not recently though) but have been trying Filezilla today...

NetHosted Staff Joined: 22 Mar 2004 Posts: 5625

Hi,

I've looked through the logs and I can see you connecting multiple times but never transferring data. There is no cPanel setting that would cause this behavior, this sounds much more like a local PC/router issue to me. Hope that helps!

Andrew

NetHosted Customer Joined: 24 May 2006 Posts: 54

NetHosted Staff Joined: 22 Mar 2004 Posts: 5625

Well the best way would be to get a friend to try and connect and upload a file. Make sure they're not with the same ISP as you!

Andrew

NetHosted Customer Joined: 24 May 2006 Posts: 54

NetHosted Staff Joined: 22 Mar 2004 Posts: 5625