Installing PerlDesk in cgi-bin

Posted: Fri Sep 24, 2004 1:01 pm Post subject: Installing PerlDesk in cgi-bin

Hi guys

I'm trying to install PerlDesk under /public_html/cgi-bin.

PerlDesk has an install.cgi script I'm supposed to run but I just get an "internal server error"

Do I have to do anything special to use CGI?

Also, PerlDesk requires some modules to be installed. Here's their instructions, but your servers don't allow me to SSH in and run comands in a shell.

Before installing PerlDesk you should ensure the requirements, and database has
been created ready for the software installation.
Requirements for PerlDesk
· Perl
o You will need several Perl modules installed, these modules are:
DBI
DBD::MySQL
Digest::MD5
o See below for details on how to install these modules.
· Web Server (e.g. Apache)
· MySQL Database Server

PerlDesk requires several Perl modules in order to function, the modules required
can be found in at the top of this document. Here is a brief overview of how to install
these modules.
To install Perl modules at system level you will likely need root access to your web
server.
METHOD 1
To install a Perl module from the command line, simple type the command below -
this example would install the module MIME::Tools
perl -MCPAN -e
'install MIME::Tools'
METHOD 2
Step A) Download the tar.gz file from search.cpan.org after locating the module
needed
Step

Untar the file by typing 'tar zxvf filename'
Step C) Run the installation, first 'cd' to the installation directory and run the following
steps:
perl Makefile.pl
make
make test
make install
The above would install the module in the root Perl lib directory, if you would like to
install it elsewhere or don't have access to install it at root level simply specify the
directory by using the PREFIX option when running the makefile, example below:
perl Makefile.pl PREFIX=/home/perl/my_module
If modules are installed in a directory other than the root perl installation you will need
to tell PerlDesk where to look for the modules. To do this, open the files listed below
and insert the line:
use lib '/home/perl/my_modules';
In the following files:
./pdesk.cgi
./admin.cgi
./kb.cgi
./staff.cgi
./include/email.cgi

Cheers
Russell

NetHosted Staff Joined: 22 Mar 2004 Posts: 5684

You shouldn't have a problem installing this, can you point me to it's homepage and I'll try and do an install myself.

Andrew

Posted: Mon Sep 27, 2004 3:00 pm Post subject:

Hi Andrew

I've just done another install into http://www.feeedpro.net/perldesk

(The perlDesk guys sent me new instructions).

I've restored cgi-bin to its original state before I started messing with PerlDesk.

Still getting a "500 Internal Server Error" though

Cheers
Russell

NetHosted Staff Joined: 22 Mar 2004 Posts: 5684

Internal Server Errors normally suggest permission problems - are you sure you've set all the permissions on all the files/folders correctly?

Andrew

Posted: Wed Oct 13, 2004 10:22 am Post subject:

PerlDesk is installed and working now.

yep, it was mainly permissions

Cheers
Russell

NetHosted Staff Joined: 22 Mar 2004 Posts: 5684

Client Support	Community	Server Status	Contact Us	Client Login
Email Hosting	Website Hosting	Reseller Hosting	VPS Hosting	Dedicated Servers