| Harry R |
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NetHosted Customer
Joined: 13 Aug 2005 Posts: 11
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Posted: Thu Mar 22, 2007 12:47 pm Post subject: my email seems to be shafted |
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For a start I get warned about the certificate:
| Quote: | Unable to verify SSL server mail.heracliteanfire.net
Mail was unable to verify the identity of this server, which hasa certificate issued to "neptune.solardns.com." The error was:
The root certificate for this server could not be verified. |
Then if I go ahead anyway I get another error message, saying
| Quote: | Cannot send message...
The server response was: Sender verify failed |
and if I send email to myself using another account, it gets bounced straight back.
| Quote: | Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 9): 550-"The recipient cannot be verified. Please check all recipients of this
550 message to verify they are valid." |
I don't think I've changed any settings at all. Help! |
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| NetHosted - Andrew |
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NetHosted Staff

Joined: 22 Mar 2004 Posts: 5684
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Posted: Thu Mar 22, 2007 1:06 pm Post subject: |
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Hi,
Sender verify messages imply your sending server could not verify the existence of your mail account. Have you setup the mailbox harry@ ?
Andrew _________________ | Andrew Bassett
| Managing Director, NetHosted Ltd.
| Resellers, take a look at overselling !
| Members, tell us what you think of NetHosted! |
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| Harry R |
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NetHosted Customer
Joined: 13 Aug 2005 Posts: 11
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Posted: Thu Mar 22, 2007 1:12 pm Post subject: |
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I don't have a specific mailbox for 'harry'; I just log in to the default account and anything[at]heracliteanfire.net reaches me. I guess I could set up a harry@ account and see if that works, but it was working fine until about half an hour ago.
Harry |
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| Harry R |
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NetHosted Customer
Joined: 13 Aug 2005 Posts: 11
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Posted: Thu Mar 22, 2007 1:16 pm Post subject: |
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| and, to clarify, foo[at]heracliteanfire.net is also being returned undelivered. |
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| NetHosted - Andrew |
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NetHosted Staff

Joined: 22 Mar 2004 Posts: 5684
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Posted: Thu Mar 22, 2007 1:36 pm Post subject: |
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I've made a change to the server config, are you still having this issue?
Andrew _________________ | Andrew Bassett
| Managing Director, NetHosted Ltd.
| Resellers, take a look at overselling !
| Members, tell us what you think of NetHosted! |
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| Harry R |
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NetHosted Customer
Joined: 13 Aug 2005 Posts: 11
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Posted: Thu Mar 22, 2007 1:46 pm Post subject: |
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No, that seems to be completely sorted; thank you.
It's still complaining about the security certificate, but I'm happy to ignore that if you say it's safe to do so.
Thanks again. |
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| NetHosted - Andrew |
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NetHosted Staff

Joined: 22 Mar 2004 Posts: 5684
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Posted: Thu Mar 22, 2007 1:54 pm Post subject: |
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Ok, that's good news!
Andrew _________________ | Andrew Bassett
| Managing Director, NetHosted Ltd.
| Resellers, take a look at overselling !
| Members, tell us what you think of NetHosted! |
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