| G JONES |
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NetHosted Customer
Joined: 24 May 2006
Posts: 57
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 Posted: Tue Aug 28, 2007 6:28 pm Post subject: FTP client |
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I am hoping someone can throw some light on the following problem I am having....
I have been using an FTP client (WinSCP Version 3.8.2 http://winscp.net/)  for a while now - and have found it to be really quite useful - particularly a synchronise function - which I found very good....- until last week...
Suddenly it stopped working - it attempts to connect - then fails with a timeout error - I cannot remember doing anything that might have affected it - and stopped it working - anyway - I downloaded a later version of the program (Ver 4.03) - which will connnect - but will not sustain the connection while transferring data...so neither program is working correctly at the moment...
The main difference that I can see between the versions - is that the earlier version uses SFTP - the later version uses FTP...
I have tried finding answers at the winscp forum - with no joy as yet - so then I thought there might be someone here with some ideas to add...?
Question here is - could I have inadvertantly "adjusted" something in CPanel - that would cause any of this ?  - or are there any other settings I need to check / change ? in relation to FTP ?
I await the collective wisdom of the folks here ?  
Have also tried a few other FTP clients (not recently though) but have been trying Filezilla today... |
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
Posts: 5684
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| Posted: Tue Aug 28, 2007 6:30 pm Post subject: |
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Hi,
I've looked through the logs and I can see you connecting multiple times but never transferring data. There is no cPanel setting that would cause this behavior, this sounds much more like a local PC/router issue to me. Hope that helps!
Andrew
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| G JONES |
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NetHosted Customer
Joined: 24 May 2006
Posts: 57
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| Posted: Tue Aug 28, 2007 6:50 pm Post subject: |
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| NetHosted - Andrew wrote: | Hi,
connecting multiple times but never transferring data. There is no cPanel setting that would cause this behavior, this sounds much more like a local PC/router issue to me. Hope that helps!
Andrew |
| Quote: | | connecting multiple times but never transferring data. |
Yes - I have found multiple connections in the FTP Session Control - in fact there are 3 there now - not sure if that was happening when the programs were working correctly - I had no reason to look ?
| Quote: | local PC/router issue
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I was hoping you wouldn't say that 
Trouble is - I can't think of anything I have changed to cause a sudden "loss of service"....all the kit is as it has been for ages....If it's working I don't mess with it... |
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
Posts: 5684
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| Posted: Tue Aug 28, 2007 6:52 pm Post subject: |
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Well the best way would be to get a friend to try and connect and upload a file. Make sure they're not with the same ISP as you!
Andrew
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| Andrew Bassett
| Managing Director, NetHosted Ltd.
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| G JONES |
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NetHosted Customer
Joined: 24 May 2006
Posts: 57
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| Posted: Tue Aug 28, 2007 7:00 pm Post subject: |
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| NetHosted - Andrew wrote: | Well the best way would be to get a friend to try and connect and upload a file. Make sure they're not with the same ISP as you!
Andrew |
Hmmm...friend ? been sat at this keyboard so long - I can barely remember any   - might have to try that....
Would one be questioning the reliability of one's ISP - by any chance ?
(quite able / willing / happy to do that oneself ) |
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| NetHosted - Andrew |
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NetHosted Staff
Joined: 22 Mar 2004
Posts: 5684
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| Posted: Tue Aug 28, 2007 7:16 pm Post subject: |
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| G JONES wrote: |
Would one be questioning the reliability of one's ISP - by any chance ?
(quite able / willing / happy to do that oneself ) |
No no... well maybe  always best to rule it out!
Andrew
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| Andrew Bassett
| Managing Director, NetHosted Ltd.
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