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rich_b Reply with quote
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 Joined: 15 Mar 2005
 Posts: 109
 
PostPosted: Mon Oct 01, 2007 8:41 am    Post subject: webmail unaccessible
 
Hi Andrew,

I use cPanel Proxy to access webmail on my accounts to bypass a restrictive firewall and today I can't access webmail. I get prompted to enter authentication details and then I get page cannot be displayed. This is happening on 3 domains. Today is the first time I've tried to access webmail since the upgrade. Is this cPanel 11 related?

I also access WHM and cPanel using cPanel Proxy - they still work.

Thanks
Rich
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NetHosted - Andrew Reply with quote
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 Joined: 22 Mar 2004
 Posts: 5684
 
PostPosted: Mon Oct 01, 2007 8:50 am    Post subject:
 
Rich,

The only way for me to test this is for you to give me the login details for one of your mail accounts. Probably best to send in a ticket with these details.

Thanks,

Andrew
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chilly Reply with quote
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 Joined: 24 Jun 2006
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PostPosted: Mon Oct 01, 2007 9:05 am    Post subject:
 
Hi Andrew,

My webmail seems to be unavailable too, It was all fine on Friday? I'm using cPanel proxy too...
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NetHosted - Andrew Reply with quote
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PostPosted: Mon Oct 01, 2007 9:17 am    Post subject:
 
Hi,

I'll look into this.

Thanks,

Andrew
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NetHosted - Andrew Reply with quote
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PostPosted: Mon Oct 01, 2007 9:29 am    Post subject:
 
chilly,

Can you let me know if it is working for you (specifically) now?

Andrew
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chilly Reply with quote
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PostPosted: Mon Oct 01, 2007 9:54 am    Post subject:
 
Great stuff - I'm straight in and it looks very swanky too!

Thanks
Paul
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NetHosted - Andrew Reply with quote
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PostPosted: Mon Oct 01, 2007 9:58 am    Post subject:
 
Paul,

Good stuff, ok the fix is to add this line:

Code:
$data = preg_replace('_([^.]*)/webmail_', '$1/webmail_', $data);


below line 222 in cpanelproxy.php in your webmail directory which is:

Code:
// Fix hostname in redirects, cookies...


and above line 223 which is:

Code:
$data = str_replace(


If you don't fancy editing this file an edited file is available in the cPanelProxy.zip located here:

http://www.nethosted.co.uk/cpanelproxy 

Thanks,

Andrew
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rich_b Reply with quote
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 Joined: 15 Mar 2005
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PostPosted: Mon Oct 01, 2007 10:06 am    Post subject:
 
NetHosted - Andrew wrote:
The only way for me to test this is for you to give me the login details for one of your mail accounts. Probably best to send in a ticket with these details.
Incoming! Test account created.

Oddly, as I've put in the ticket, webmail on my reseller domain is now working but the others aren't. Same version of cPanel Proxy across all domains.

Just seen that PHP fix for Paul - is that something I need to do as well?
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NetHosted - Andrew Reply with quote
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PostPosted: Mon Oct 01, 2007 10:08 am    Post subject:
 
Yes, you will need to do this to get webmail working.

Thanks,

Andrew
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rich_b Reply with quote
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PostPosted: Mon Oct 01, 2007 10:12 am    Post subject:
 
Ah, I just read the technical announcement. I can't keep up with your posting speediness! Yes, I am pleased to report that your fix has worked. Thanks for the quick resolution.
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PostPosted: Mon Oct 01, 2007 10:15 am    Post subject:
 


No problem!

Andrew
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