NetHosted Staff
Joined: 22 Mar 2004
Posts: 5625
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 Posted: Thu Nov 01, 2007 8:11 pm Post subject: TOS/AUP amendment |
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Section 3.5 has been updated, it now reads:
| Quote: | 3.5 If a Client does not submit a cancel request that meets the contract terms, either monthly or yearly, and monies are not transferred when due (according to the subscribed and advertised billing cycle) then the Clients account, sub-accounts and services will be suspended 7 calendar days from the date the monies were due.
The Client will then be given a further 23 calendar days from initial suspension to pay the debt otherwise their account, sub-accounts and services will be terminated (permanently and completely removed).
If suspension as outlined in this clause occurs more than twice within any time period for a Client then upon the third offence a charge of £35 will be levied. Failure to pay this charge (and any other outstanding debt) within 7 calendar days will result in permanent account, sub-accounts and services suspension and/or termination.
Please note that some products are exlcuded from this clause. These include: domain names, SSL certificates and other items that have an explicit expiry date. These will cease to work on the due date if no monies have been transferred. |
Thanks,
Andrew
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| Andrew Bassett
| Managing Director, NetHosted Ltd.
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