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Changing Hosting Plan

 
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tupence2p Reply with quote
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 Joined: 22 May 2004
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 Location: Lancs

PostPosted: Sun Jun 29, 2008 1:40 pm    Post subject: Changing Hosting Plan
 
Is there a fee for changing hosting plans and how long would it take to go through?

Thanks
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NetHosted - Andrew Reply with quote
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 Joined: 22 Mar 2004
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PostPosted: Sun Jun 29, 2008 1:50 pm    Post subject:
 
Hi,

There's a £10 downgrade fee. There is no fee for an upgrade. Typically a package change only takes a few minutes to carry out.

Thanks,

Andrew

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tupence2p Reply with quote
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 Joined: 22 May 2004
 Posts: 14
 Location: Lancs

PostPosted: Sun Jun 29, 2008 2:06 pm    Post subject:
 
Thanks for the quick reply, Andrew. I want to upgrade to the Pro Plan - do I need to raise a ticket or can you do it from this post?
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PostPosted: Sun Jun 29, 2008 2:24 pm    Post subject:
 
That's no problem, to upgrade login to the client area and go to My Hosting Packages, view your package and click the Upgrade button.

Thanks,

Andrew

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| Managing Director, NetHosted Ltd.
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tupence2p Reply with quote
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 Joined: 22 May 2004
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 Location: Lancs

PostPosted: Sun Jun 29, 2008 2:36 pm    Post subject:
 
That was easy. Thanks, Andrew
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NetHosted - Andrew Reply with quote
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PostPosted: Sun Jun 29, 2008 2:40 pm    Post subject:
 
No problem! Your account has been successfully upgraded. Ignore the welcome email you would have received!

The only thing to note is that you will have to pay your next due invoice manually before or on the due date to create a new PayPal subscription. This only has to be done once as the subscription it creates will take care of future payments as it did before.

Thanks,

Andrew

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| Andrew Bassett
| Managing Director, NetHosted Ltd.
| Resellers, take a look at overselling !
| Members, tell us what you think  of NetHosted!
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