SMTP problems ??

Posted: Wed Aug 15, 2007 6:14 pm Post subject: SMTP problems ??

when i try and send email im getting the following after windows mail connects to the server

NetHosted Staff Joined: 22 Mar 2004 Posts: 5651

Paul,

Ensure your mail client is definitely checking POP mail before trying to send a mail. If it is not the easy solution to this is to turn on authentication in your mail client.

Thanks,

Andrew

Posted: Wed Aug 15, 2007 6:20 pm Post subject:

I can recieve mail no problems, and was sending ok yesterday, if i check pop3 then send i get this error

NetHosted Staff Joined: 22 Mar 2004 Posts: 5651

Paul,

This error is unrelated to the first. The server has now decided you've made too many attempts to send mail and has blocked your IP temporarily.

Andrew

Posted: Wed Aug 15, 2007 6:40 pm Post subject:

It has now sent all the mail i had with no errors......... strange !

Posted: Tue Sep 18, 2007 2:08 pm Post subject:

I'm occasionally seeing the "too many connections" error.
It's happened a couple of times today (several hours apart) while sending a single email to one recipient.
Wait a few minutes, and it goes ok. Doesn't seem to be related to other SMTP traffic (the previous send this time was some 25 minutes earlier)

It's a minor problem, but a bit annoying.

(this is on Saturn, by the way)

NetHosted Staff Joined: 22 Mar 2004 Posts: 5651

Jim,

This message should be rare as it is only triggered when there are many simultaneous connections coming into the SMTP server. It's designed to prevent high load on the servers.

The limits are always being reviewed however especially due to spam pushing up the number of connections being made to the mail server.

Thanks,

Andrew

Posted: Tue Sep 18, 2007 3:34 pm Post subject:

Andrew
That's what I assumed, but I though I'd ask in view of your previous reply, as I got the same error message -

NetHosted Staff Joined: 22 Mar 2004 Posts: 5651

Jim,

I know it's really REALLY annoying. 10,437,143 messages blocked in the last 305 days and that's just the messages we can be absolutely positive are spam, who knows the real number that arrives.

As I say, if it gets out of hand with legitimate connections being blocked (it shouldn't) then the block cut off can be raised.

Andrew

Posted: Tue Sep 18, 2007 4:10 pm Post subject:

It's only occasional (for me, anyway). I only asked 'cos I got it twice today.

I think keeping the server smooth is much more important than a couple of minutes delay in sending an email.

Posted: Fri Sep 28, 2007 6:42 pm Post subject:

I've never had any problems before and I have just rebuilt my PC so...

I first get invalid certificate followed by and unable to make a smtp connection.

I'm checking my setting and I sit on saturn any ideas

NetHosted Staff Joined: 22 Mar 2004 Posts: 5651

Hi,

You may need to replace your local copy of the certificate as we have rebuilt exim today so a new certificate would have been generated.

Thanks,

Andrew

Posted: Fri Sep 28, 2007 7:09 pm Post subject:

Ok I delete and excepted the new one cant remember being ask before. Came up with unable to confirm cert message

NetHosted Staff Joined: 22 Mar 2004 Posts: 5651

NetHosted Customer Joined: 09 Jul 2008 Posts: 1

I am having this same STMP problem but am using microsoft outlook on a Mac-- no tools icon appears--any suggestions as to what Ishould do?

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