Spamcop reporting

NetHosted Customer Joined: 17 Aug 2007 Posts: 4

Hi I'm using OLSpamCop as a plug-in with MS Outlook to semi-automate spam reporting. I'm getting a 550 error on the odd submission which I think is due to the email servers scanning the body and finding the spamvertised url, is there a way around this?

Thanks
Rob

NetHosted Staff Joined: 22 Mar 2004 Posts: 5651

Rob,

The only way is for us to completely remove your domain from our SURBL spam checks. Let me know.

Andrew

Posted: Fri Aug 17, 2007 11:17 am Post subject:

Hi,

So domains can be removed from the spam check list of SURBL ?
Do I just email the domain name in, it should only be the one domain.

NetHosted Staff Joined: 22 Mar 2004 Posts: 5651

Garry,

What I mean is that we can exclude domains we host from having their emails checked against the SURBL lists when they send email via our servers.

Andrew

Posted: Fri Aug 17, 2007 12:34 pm Post subject:

Hi,

Oh right, so there no way to stop it checking on incoming email then ?

NetHosted Staff Joined: 22 Mar 2004 Posts: 5651

Hi,

Yes. This is what I'm describing! We can stop our systems from querying SURBL lists for your domains (and therefore all incoming email on them) if you require.

Andrew

Posted: Fri Aug 17, 2007 3:13 pm Post subject:

Hi Andrew,

Could you do that for me please.
Server: Jupiter
Username: jim1964

NetHosted Staff Joined: 22 Mar 2004 Posts: 5651

Garry,

I've done that for you now.

Andrew

Posted: Fri Aug 17, 2007 3:30 pm Post subject:

Hi Andrew,

Thank you

NetHosted Customer Joined: 17 Aug 2007 Posts: 4

Hi Andrew,

As it's Friday

Could you just confirm that if you remove a domain from SURBL checks, that both incoming email to the domain (POP3) and outgoing email from the domain (SMTP) are no longer checked?
I thought only outgoing (SMTP) email was checked?

Thanks

Rob

NetHosted Staff Joined: 22 Mar 2004 Posts: 5651

Rob,

Only incoming mail is checked. Remember if you are sending a notification to spamcop you are generating a mail that will be sent to our server so that is why it is being checked. If we remove the domain then this will no longer be checked.

Andrew

NetHosted Customer Joined: 17 Aug 2007 Posts: 4

Hi Andrew,

Thanks - got it

Will send PM with domain

Have a good weekend

Rob

NetHosted Customer Joined: 17 Aug 2007 Posts: 4

Hi,

Just wanted to say a big THANK YOU to Andrew for spending his time solving my email woes

Thank you

Rob

Posted: Wed Nov 07, 2007 2:23 pm Post subject:

Hi Andrew,

Can you do this for another account+
Server: Jupiter
Username: orangema

This is for the same person as last time, domain name should be pointing to the server within the next 24/48hrs

NetHosted Staff Joined: 22 Mar 2004 Posts: 5651

Garry,

No problem, I have done that for you now.

Andrew

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