Transfer ownership of hosting package

NetHosted Customer Joined: 02 May 2005 Posts: 16

Hi all, I set up a website and hosting for a client sometime ago. Currently I pay the hosting and they pay me back but how could I transfer the hosting to the client?

NetHosted Staff Joined: 22 Mar 2004 Posts: 5655

Hi,

You can change the account ownership details via the client area:

https://secure.nethosted.co.uk/clients/

then cancel your payment subscription for that package. When the package is next due get the client to pay the outstanding invoice. If you update the email address on record for the account the future invoice will be sent to the new address so there would be no action required on your part.

Thanks,

Andrew

NetHosted Customer Joined: 02 May 2005 Posts: 16

Hi Andrew, thanks for the reply.
I have other hosting packages that I wish to keep and am unsure how to change the details on just one?

NetHosted Staff Joined: 22 Mar 2004 Posts: 5655

Ben,

That would involve us setting up a new profile for your client and moving the data. Please can you send in a ticket with all the relevant client details and I'll do this for you.

Thanks,

Andrew

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