You look so helpful Andrew.

Posted: Sun May 04, 2008 10:25 am Post subject: You look so helpful Andrew.

I wonder if I could correspond with you privately Andrew, before I sign up with you.
I have a few answers from my present host which I would like to send to you. I also have a domain registered with them but no website and no understandable reply. I usually wait a few days for a reply and your correspondence with Caroline has heartened me no end.
Thanks

Margaret.

NetHosted Staff Joined: 22 Mar 2004 Posts: 5625

Margaret,

No problem at all, I'd suggest sending me a ticket here:

https://secure.nethosted.co.uk/helpdesk/index.php?_m=tickets&_a=submit

and I will take your query from there!

Thanks,

Andrew

Posted: Sun May 04, 2008 11:07 am Post subject:

FOUR minutes later and a reply???? This is truly amazing!
I'll send you a ticket and in your answer you will tell me how to sign up with you.

Posted: Sun May 04, 2008 12:25 pm Post subject:

Thank you so much Andrew. I've notified streamline.net of your IPSTAG
at 12.51 today.
Let's see how long it takes for them to get things moving.

Meanwhile I'm off to sign up to yourselves.
Thanks again
Margaret

NetHosted Staff Joined: 22 Mar 2004 Posts: 5625

Margaret,

Glad to assist. Welcome to NetHosted!

Thanks,

Andrew

NetHosted Customer Joined: 04 May 2008 Posts: 8

Well, I must say they responded at 14.25-------WITH ANOTHER QUESTION!

NetHosted Staff Joined: 22 Mar 2004 Posts: 5625

Oh dear! It should be a very simple task for them to update an IPStag

Andrew

NetHosted Customer Joined: 04 May 2008 Posts: 8

Well, I noticed that Caroline had problems with the same outfit! Ranting!

I answered them straight away but no answer as yet!
Like Caroline also, I rely on someone else but he hasn't got pleurisy, [probably a little sniffle since he's a guy!

] but mine is in Australia!!!!!
Thanks again for your wonderful assistance.
Margaret

NetHosted Staff Joined: 22 Mar 2004 Posts: 5625

Margaret,

I do remember Caroline mentioning this!

Glad to help

Andrew

NetHosted Customer Joined: 04 May 2008 Posts: 8

I can't understand them. They have sent me another question. 'Do you want to close your parking account?'

NetHosted Customer Joined: 04 May 2008 Posts: 8

I DO want to close the parking account, don't I? Do I?

NetHosted Staff Joined: 22 Mar 2004 Posts: 5625

Hi,

I'm not really sure! But I would assume the answer is yes, as you are moving your domain away from them a domain parking account (assuming that is what it is) will be of little use without a domain!

Thanks,

Andrew

NetHosted Customer Joined: 04 May 2008 Posts: 8

Even I thought that it was a stupid question. I am moving from them to here so why should I leave my domain parking with them?

NetHosted Staff Joined: 22 Mar 2004 Posts: 5625

You shouldn't! We offer all the features their service possibly could and more. I have no doubt of that

Andrew

NetHosted Customer Joined: 04 May 2008 Posts: 8

Well, I've been with you over a month now and I couldn't be happier.